Terms

Us: Bilamdh Solutions Ltd, trading as The Commercial Desk, registered in England and Wales, company number 16155566.

You: the business named on the payment, and the person who made it on its behalf. By paying you confirm you are entitled to engage us for that business.

The work is carried out by Bilal Amdhala MCIOB, a quantity surveyor and Chartered Member of the CIOB. The MCIOB designation belongs to Bilal personally, not to the company.

A commercial review of your business, based on the documents and information you provide. We look at how the money side of the business runs: quoting, variations, invoicing or applications, payment, retentions and admin. You receive a written findings report, six to ten pages, with each leak costed and the fixes ranked by money recovered against effort, and a thirty-minute walkthrough call to go through it.

The Health Check runs in three moves: one structured call of about sixty minutes, a short document list sent the same day, and the written report within a week of the documents being substantially complete (section 7).

The Health Check is not an audit, a valuation, legal advice, accounting advice, tax advice or insurance advice. The findings are our professional opinion, with the basis for each finding stated in the report. They rely on the documents and information you give us being complete and accurate.

£500, fixed, paid in full before work starts. No VAT is charged: Bilamdh Solutions Ltd is not VAT registered. Payment is taken by card through Stripe, which sends you a receipt. Work starts once payment has cleared.

If the report does not identify recoverable value of at least the fee, the fee is refunded in full. Recoverable value means the costed findings in the report: unclaimed retentions, unpriced variations, unbilled work, and time and cost savings, each costed with the working shown. Ask for the refund within 30 days of receiving the report and it is paid to the card you paid with.

If you go on to implementation with us within 90 days of receiving the report, the £500 is credited in full against the implementation fee. Implementations start from £3,000 and are scoped in writing before any work starts.

The Health Check starts when your payment has cleared. You then book the structured call from the page Stripe returns you to. After the call we send the document list. The week for the report starts when the documents are substantially complete, not on the first item to arrive. If something on the list does not exist, say so: a missing record is a finding, and you should not create one for the review.

The report and our advice are prepared for you and your business. You may share the report with your own advisers and with anyone you ask to act on it. It is written for you: nobody else may rely on it, and we owe no duty to anyone you pass it to. We are not responsible for the consequences of a decision you take against our written advice.

Our total liability to you arising out of or in connection with the Health Check is limited to £5,000.

We are not liable for loss of profit, loss of contract or other indirect loss, except where the law does not allow such liability to be excluded. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded or limited.

We keep your business, financial and contractual information confidential and use it only for the Health Check. You keep our methods, templates and pricing confidential. This does not apply to information that is already public, that either of us must disclose by law, or that the owner agrees in writing may be shared. It continues after the work ends.

To carry out the review we hold the material you send us: contract documents, applications, quotes, invoices, job records and correspondence. It is stored on cloud services under our control and on the company’s own devices, and shared with no one except as needed to deliver the review or as required by law.

We may use software tools under our control to help prepare the review. Your material is not passed to anyone else through them and is not used to train any tool.

We keep the material you sent for 30 days after the report, so the guarantee can be checked against it, then delete it, except the records we must keep by law, such as invoices and accounting records, and a copy of our own report. If you want a copy of anything first, ask before then. Our Privacy Notice explains how enquiry information is handled.

The Health Check runs to the delivery of the report and the walkthrough call. If you stop it before the structured call, the fee is refunded in full. If you stop it after the call and before the report has started, half the fee is refunded. Once the report has started, the fee is not refunded.

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. Changes are valid only if agreed in writing by both of us. Neither of us is liable for delay caused by events outside our reasonable control, provided the affected party tells the other promptly.

Questions before you pay: info@thecommercialdesk.co.uk or 07345 102 308.